ENERGY TIP
Use cold water setting on your clothes washer and run only full loads. This way your water heater doesn't have to work as hard and you save water in general.
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These rules of operation have been adopted by the Board of Trustees of Waverly Light and Power. The rules are subject to change from time to time to ensure safe and efficient service in compliance with applicable laws and regulations.
These rules of operation are intended to broadly govern operation of Waverly Light and Power. Where a rule cannot be reasonably applied to a specific situation, the Board of Trustees reserves the right to act in an adjudicative capacity to resolve such conflicts. References to rates or charges and certain other terms and conditions of service "adopted by the Board of Trustees" refer to applicable resolutions adopted by the Utility's governing body.
The Utilities Division of the Iowa Department of Commerce regulates certain aspects of municipal utility operations. Unless a statute specifically provides for regulation of municipally owned utilities, regulatory authority is limited to those statutes referenced in section 476.1B of the Code of Iowa.
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| DIVISION ONE – STATEMENTS OF OPERATION 1.1 Purpose 1.2 Applicability 1.3 Definitions | DIVISION FOUR – CUSTOMER RELATIONS 4.1 Application for Service 4.2 Customer Deposits 4.3 Billing Information 4.4 Disconnection/Denial of Service 4.5 Customer Obligations 4.6 Customer Complaints |
| DIVISION TWO – SERVICE CHARACTERISTICS 2.1 Class of Service for Application of Rates 2.2 Meter Installation | ATTACHMENTS Resolution 21–05 – Adopting Charges for Services (other than rates) Exhibit 1 – Rate Schedules Effective January 2011 Exhibit 2 – Payment Agreement Exhibit 3 – Customer Rights and Responsibilities to Avoid Shutoff of Electric Service for Nonpayment Exhibit 4 – 24 Hour Posted Notice (Single Family Residences Owner Occupied) Exhibit 5 – 48 Hour Posted Notice (Non-owner Occupied Rental Property) |
| DIVISION THREE – SERVICE INSTALLATION MANUAL 3.1 General Information 3.2 Primary Line Extensions 3.3 Services 3.4 Metering, Mounting, and Installation 3.5 Transformer Clearances 3.6 Residential Services 3.7 Mobile Home Services 3.8 Rural Services 3.9 Commercial and Industrial Services 3.10 Temporary Services 3.11 Communication Tower Services 3.12 Motors and Special Equipment 3.13 Standby Generator Service 3.14 Grain Bin Clearances 3.15 House Moves 3.16 Net Metered Facilities 3.17 Utility Lines and Equipment Relocation | |