Our employees are trained to assist you and answer your questions. Please feel free to contact us so we can help you with your utility concerns.  All inquiries will be answered during regular business hours, 7:30am-4:30pm, Monday-Friday.

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Email Us

Please complete the form below to contact us via email.

We have staff available 24 x 7 to help you with electrical emergencies.  For fastest response to an electrical outage please call us by telephone. Click here for more information. The persons listed below may not see your email during evenings, weekends, or holidays.

No soliciting. If you would like to contact us to sell goods or services please do so during normal work hours. Solicitation emails will often not reach us due to our spam reduction techniques.

    Directory

    Directory

    Contact Board of Trustees and Directors

    Map and Driving Directions

    Map and Driving Directions

    Start/Stop Services

    Start/Stop Services

    Pay Your Bill

    Pay Your Bill

    Pay your city, electric and telecom bills here!

    Report Street Light Outage

    Report Street Light Outage

    Report Street Light Outage

    • Hours

      Monday - Friday
      7:30 a.m. - 4:30 p.m. 
      319-559-2000

      Evenings, weekends, or holidays
      319-559-2000

    • Address

      1002 Adams Parkway
      Waverly, Iowa 50677
      See a map and driving directions

    • Outage Phone Numbers

      If you have an electric or telecom outage, please call one of the below numbers for fastest service. The "contact us" email is not checked during evenings, weekends, or holidays.

      • Telecom Start/Stop Service:  319-559-2000
      • Telecom Outage:  319-559-2000
      • Electric Start/Stop Service:  319-559-2000
      • Electric Outage:  319-559-2000
      • Electric Billing Questions:  319-559-2000
      • Street Light Out:  319-559-2000
      • General:  319-559-2000
         

    • Report Street Light Out

      Street Lights

      We rely on you when you see a street light out.  Please click here to fill out a form or contact Waverly Utilities at 319-559-2000 so we can continue keep your street lights maintained.

    How can we help?